Privacy policy

Last updated: October 7, 2026

Summit Signs & Design Inc. (“Summit Signs”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through this website and when you deal with us by phone, email, or in our showroom, how we use it, and the choices you have. We handle personal information in line with Alberta’s Personal Information Protection Act (PIPA).

Who we are

Summit Signs & Design Inc.
#6 – 6125 11 St SE, Calgary, AB T2H 2L6
Phone: (403) 265-1444
Email: sales@summitsigns.ca

Information we collect

Information you give us. When you use our quote and contact form, call us, email us, or visit the showroom, we may collect your name, email address, phone number, the type of sign or service you are asking about, your message, and any files you choose to upload (such as logos or artwork).

Information collected automatically. Like most websites, our site and its hosting systems may record technical information such as your IP address, browser and device type, the pages you visit, and the date and time of your visit. We may use cookies and analytics tools, such as Google Analytics, to understand how the site is used.

How we use your information

• To respond to your questions and requests, and to prepare designs, quotes, and estimates.
• To provide, deliver, and support our products and services.
• To keep the website secure and to prevent spam and misuse, for example by limiting repeated form submissions from the same connection.
• To understand and improve how our website performs.
• To meet legal and accounting requirements.

Your consent

By sending us a request through the website, calling us, or emailing us, you agree that we may collect, use, and keep your information for the purposes described in this policy. You can withdraw your consent at any time by contacting us, subject to legal and contractual requirements. If you withdraw consent, we may not be able to continue a quote or project.

Files you upload

Files you attach to the form are used to understand your project and to prepare designs and quotes. They are stored with your request and are not published.

Sharing your information

We do not sell your personal information. We may share it with service providers that help us run our business and website, such as web hosting, email, and analytics providers, who may only use it to provide those services to us. We may also disclose information when required or permitted by law.

Cookies and analytics

Cookies are small files stored on your device. Some are needed for the site to work, and others may help us measure how the site is used. You can block or delete cookies in your browser settings. Doing so will not stop you from browsing the site, but some features may not work as expected. You can also opt out of Google Analytics using Google’s browser add-on.

Links and embedded content

Our site may link to or embed content from other sites, such as Google Maps and social media profiles. Those sites have their own privacy practices, and we are not responsible for them. We encourage you to read their policies.

How long we keep information

We keep personal information only as long as we need it for the purposes above, or as the law requires. When it is no longer needed, we delete it or make it anonymous.

Security

We use reasonable safeguards to protect personal information from loss, misuse, and unauthorized access. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your rights

You may ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it, subject to legal requirements. To make a request, contact us using the details above. We may need to confirm your identity first.

Children

Our website is for businesses and adults. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The “Last updated” date above shows when it was last changed.

Questions or complaints

If you have a question or concern about how we handle personal information, please contact us at sales@summitsigns.ca or (403) 265-1444. If we cannot resolve your concern, you may contact the Office of the Information and Privacy Commissioner of Alberta at oipc.ab.ca.